EVERYTHING YOUR NETWORK
NEEDS TO STAY RUNNING
- 24/7 remote network monitoring and alerting
- Proactive hardware health checks and firmware updates
- Content management system administration and updates
- On-site service dispatch with SLA-backed response times
- Preventive maintenance visits on a scheduled cadence
- Help desk support for end-user content and scheduling questions
- Monthly network health and performance reporting
- Hardware replacement coordination and warranty management
Why Choose Coffman Media
- 16++ years of commercial digital signage experience
- AVIXA CTS-certified engineers and support technicians
- Vendor-agnostic: supports all major hardware and CMS platforms
- Nationwide on-site service coverage with local response capability
- Dedicated account manager for enterprise multi-location networks
BUILT FOR THE DEMANDS OF
ENTERPRISE SIGNAGE NETWORKS
Proactive, Not Reactive
Coffman Media's managed services team monitors your digital signage network around the clock — identifying and resolving issues before they impact your operations. We do not wait for you to call; we alert you when something needs attention and often resolve it before you notice.
Single Point of Contact
With Coffman Media as your managed services partner, you have one phone number, one email, and one team accountable for your entire digital signage network. No more coordinating between hardware vendors, software providers, and installation contractors — we handle it all.
Nationwide Service Coverage
Whether you operate one location or five hundred, Coffman Media's nationwide network of certified technicians provides consistent, SLA-backed on-site service anywhere in the United States. Multi-location enterprise clients receive a dedicated account manager and standardized service delivery across all sites.
Transparent Reporting
Every managed services client receives monthly network health reports covering uptime, incident history, content performance, and hardware status. Our reporting gives you the data you need to justify your digital signage investment and plan future capital expenditures.
MANAGED SERVICES TIERS
Choose the level of support that matches your operational requirements. All plans include 24/7 remote monitoring and can be customized for your specific network and SLA needs.
Standard
Remote response: Next business day
On-site dispatch: 48-hour dispatch
- 24/7 remote monitoring
- Proactive health checks
- Software/firmware updates
- Help desk support
- Monthly reporting
All plans are customizable. Pricing is based on network size and geographic distribution. Contact us for a detailed proposal.
COMPLETE YOUR DIGITAL SIGNAGE ECOSYSTEM
Video Wall Solutions
End-to-end video wall design, installation, and integration for any environment.
Learn MoreSystem Design & Consulting
Expert consultation to design the right digital signage system for your environment and goals.
Learn MoreInteractive Kiosks
Touchscreen kiosk integration for retail, healthcare, hospitality, and public-sector environments.
Learn MoreCOMMON QUESTIONS ABOUT
MANAGED SERVICES
PROTECT YOUR
SIGNAGE INVESTMENT
Tell us about your digital signage network and a Coffman Media managed services specialist will reach out within one business day with a tailored plan and no-obligation proposal.
Get Your Free Managed Services Proposal
Local Markets
DIGITAL SIGNAGE MANAGED SERVICES ACROSS THE UNITED STATES
Coffman Media provides managed services for digital signage networks nationwide. Select your market to learn more about our local support capabilities.
